Conflict Management

Conflict Management

Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. Since conflicts in a business are a natural part of the workplace, it is important that there are people who understand conflicts and know how to resolve them.

1,000.00
1000.0 ZAR 1,000.00
1,000.00
Last Update 29/09/2023
Members 0
Business Management Course Virtual Face to face On Campus Course Intellectus Campus South Africa Intellectus Campus Botswana Intellectus Campus Zimbabwe Intellectus Campus Namibia Intellectus Campus Zambia Intellectus Campus Eswatini Part time

OVERVIEW


Conflict management is the practice of being able to identify and handle conflicts sensibly, fairly, and efficiently. Since conflicts in a business are a natural part of the workplace, it is important that there are people who understand conflicts and know how to resolve them.

The programme provides the skills to understand and effectively manage a range of conflict situations

COURSE CONTENT


• Overview of Conflict and Conflict Management 

• Handling change

• Handling Common Conflict Situations

• Developing Strategies To Handle Conflict Situations


ENTRY REQUIREMENTS


• Grade 12 or equivalent

DURATION


• 2 Days


STUDY MODE

• Virtual & Face to face 

COUNTRY

All Country Branches

SKILLS WE DEVELOP

• Understand the main sources of conflict

• Analyze and understand the nature of conflicts

• Describing appropriate techniques to manage conflict 

• Implementing skills and strategies to manage and resolve conflict